(800)975-8153
RMA Request Form

The Return Material Authorization (RMA) is designed to facilitate the return of product for warranty evaluation, out-of-box failures, repair, recalibration, and restock (unused new product.) NOTE: failure to follow RMA Process may result in time delays or rejection of the RMA  Process: 1) The RMA Request Form shall be submitted by Seametrics authorized distributors and OEM customers ONLY. 2) Before submitting the RMA, distributors/customers must contact Seametrics Technical Support (1-800-975-8153) for a preliminary evaluation and the assignment of a case number for future reference. 3) Provide Seametrics Technical Support a detailed description of your application, including information on relevant variables such as fluid velocity, temperature, pressure, piping configuration, electrical connections, and type of fluid. 4) Upon authorization from Seametrics Technical Support, complete and return this form to Seametrics via Fax: 253-872-0285 or email: repair@seametrics.com 5) Package and ship the product to the attention of “Seametrics RMA Dept.”  You must write the RMA# on each box and label (failure to do so will delay processing.)  Products damaged in shipping will void the warranty. 6) A Material Safety Data Sheet (MSDS) must be attached to the RMA Request Form if the meter has been exposed to hazardous materials.NOTE:  For employee safety, unclean meters with obvious exposure to human or animal bio-waste will be rejected by Seametrics. 7) Where applicable, Seametrics will evaluate the returned product and provide evaluation results to the requester. 8) For RMA status related questions, call 253-872-0284 or 1-800-975-8153 or email repair@seametrics.com

Please provide case number given from Seametrics. This number is required for RMA processing.
Please specify if you are requesting: 1) Warranty repair/replacement 2) Non-warranty repair quote 3) Restock New Product (credit) 4) Calibration
Separate multiple email addresses with a comma.
Please record model number from product label
Please record serial number(s) from product label(s).
Please describe the problem you are having with your product using as much detail as possible.
Please record serial number(s) from product label(s).
Please describe the problem you are having with your product using as much detail as possible.
Please record serial number(s) from product label(s).
Please describe the problem you are having with your product using as much detail as possible.
Please record serial number(s) from product label(s).
Please describe the problem you are having with your product using as much detail as possible.